FAQ

WHO MAKES THE GARMENTS?

CLAUDIA CLOUDYAH GARMENTS ARE HANDCRAFTED BY CLAUDIA - THE FOUNDER, CREATIVE DIRECTOR, AND DESIGNER.

WHERE ARE THE GARMENTS MADE?

THE GARMENTS ARE DESIGNED AND MADE IN CLAUDIA’S ATELIER IN TAIPEI, TAIWAN.

HOW DO I ORDER?

THE ORDER BUTTON IS PRESENT WHEN A GARMENT IS AVAILABLE FOR MADE TO ORDER. YOU WILL BE DIRECTED TO THE PAGE WHERE YOU CAN PLACE YOUR ORDER.

HOW LONG ARE THE PRODUCTION AND DELIVERY TIMES?

THE PRODUCTION TIME IS ESTIMATED ON EACH GARMENT’S DESCRIPTION PAGE. THE GARMENT WILL BE SENT OUT WHEN IT IS READY.

ARE YOU AVAILABLE FOR CUSTOM MADE GARMENTS?

PLEASE SEND US A MESSAGE THROUGH THE ‘CONTACT US’ FORM OR EMAIL US AT CLAUDIA@CLAUDIACLOUDYAH.COM TO CHECK FOR AVAILABILITY.

HOW DO I CARE FOR THE GARMENTS?

TO SUSTAIN THE LIVES OF YOUR HANDCRAFTED GARMENTS, PLEASE FOLLOW OUR GARMENT CARE INSTRUCTIONS ON PRINTED LABELS.

COVID-19 SAFETY MEASURES

THE ATELIER IS CURRENTLY CLOSED TO THE PUBLIC. FABRICS STAY IN PACKAGES FOR 48 HOURS (AND OTHER MATERIALS FOR 168 HOURS) PRIOR TO USAGE. HANDS ARE WASHED AND SANITIZED UPON ENTERING/EXITING THE ATELIER. PACKAGES ARE QUARANTINED FOR 120 HOURS AHEAD OF POSTING.